Xfinity how to return equipment.
Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.
I have been receiving text messages to return XFinity equipment that I don't physically possess. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Could you please make sure that: 1: We will not continue to be charged for equipment we don't have.Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to …Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box?Hi, @user_a37dh6!Happy Monday to you. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. We are the perfect place to go for help.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.
Thank you for reaching back out to us @user_c05ya8! We have this really helpful article that provides steps for each way the old modem can be returned. This reply has been converted into a comment. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Article | Comcast Business SupportI was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Hello user_xf1ab6. Thank you so much for reaching out. You would not need to complete the return processing to physically return the box. You can drop off the box at any Xfinity or UPS store.To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent.Nov 28, 2022 · Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let ...
Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …
To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...
Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...If you would like to close the account, take the following steps: Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue . Choose Close the account permanently and upload the documents listed. Note: If you don’t have the death certificate, you must upload a valid form of your identification (like ...Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're .....There are three options for returning your rented equipment: By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity …
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.I am sorry to hear about your experience with all of this. They are correct, that once the equipment is returned, the charges will be removed. Here is our great Xfinity link https://comca.st/3Ju6jY4 that will go over all the process to return your equipment. Please let me know if you have any questions. -Aaron.As technology continues to advance, the ways in which we interact with the world around us are changing. Xfinity is a revolutionary new service that is designed to make life easier...Dec 30, 2022 · Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt. Step 3: Ship Your Equipment. Once your equipment is properly packaged and you have your return label, it’s time to ship it to the Xfinity return center. You can use any USPS, UPS, or FedEx location to ship your package. Remember to track your shipment using the information provided on your return label.Step-by-step Guide on How to Return Xfinity Equipment Step 1: Call the Customer Service Number. Request a customer service representative by dialing 1-800-XFINITY. Describe your desire to return …Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...
Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.
You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. 0. 0. Cancel.CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. A UPS associate will pack and ship your equipment back to Comcast Business. You will receive a receipt with your tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to process and your ...• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itAre you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Jan 30, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like. Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping.Dec 30, 2022 · Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt.
Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.
Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return ...
I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.Nov 21, 2017 · How to Return Your Xfinity Equipment Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Jan 6, 2022 ... Since the equipment isn't deactivated and removed unless it's returned you should be OK. I'd like to take a look to see if we do have an option ...XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...Trying to return a modem and I live more than 40 minutes away from any Xfinity Store or UPS Store location. But I do have a UPS Service Hub located about 6 minutes from me. They will only allow returns at this UPS Center with a pre-approved return label. Could someone please help me out and issue a UPS return label?Hello @ user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by ...
www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...You will need the tracking number from the UPS return label to schedule the pickup. By printing out the label, you can drop off at The UPS Store or a UPS Authorized Shipper location. Give package to a local UPS Driver. Can call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number.Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...Instagram:https://instagram. h mart weekly salecheck vbucks balancepappadeaux humble txrestaurants brodie lane Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. 7021 tradepoint avenuefamily fare cadillac mi Jan 2, 2024 ... My device isn't showing up when I'm trying to return my equipment. I found this forum with the same issue, but I can't follow the ...6 days ago · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it liquor store savannah Jan 6, 2022 ... Since the equipment isn't deactivated and removed unless it's returned you should be OK. I'd like to take a look to see if we do have an option ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...